Should my cleaner still attend during the current COVID 19 outbreak?

As a cleaner introductory business we are not in a position to make this decision on behalf of either our clients or the cleaners who work with us. It is a judgement for clients and cleaners to make between themselves based on their own situations and requirements and with reference to the current advice from the UK Government, the Welsh Government and Public Health Wales.  We would encourage clients and cleaners to a) familiarise themselves with the current advice and b) discuss arrangements between themselves and come to a mutual agreement.

Our understanding of the current guidance as of May 13th 2020 is as follows:


The UK government has now issued specific guidance which clarifies that domestic cleaners can continue to work in people's homes. However it is important to ensure that Public Health guidelines, including maintaining a 2 metre distance from any household occupants, are followed to ensure everyone’s safety.  Please see the links below for more information.   


No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or where someone in their household has symptoms.


No work should be carried out in any household which is isolating or where an individual is being shielded, unless it is to remedy a direct risk to the safety of the household.


Please note Public Health is devolved in Wales.  Therefore the UK guidance should be considered alongside local public health and safety requirements in Wales.  There is as yet, no specific Welsh guidance for domestic cleaning of which we are aware.  Please see the links below for the more general Welsh guidance.


Guidance on working in peoples home as a tradesperson cleaner or nanny:

Guidance for people working in, visiting or delivering to other people's homes:

Welsh Coronavirus guidance:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.